By Deanna Rosolen
When trauma strikes the workplace, organizations must deal with the emotional fallout. The events of Sept. 11 are teaching employers how to help employees pick up the pieces in the aftermath of a tragedy.
It took Bill Tibbo and his team of counsellors 90 minutes to walk four blocks in New York City. They arrived in New York on Sept. 14 (and remain there indefinitely) with 'Canadian Trauma Team' emblazoned on their jackets.
This was the first weekend after Sept. 11 and Tibbo and his team, from Thornhill, Ont.-based employee assistance plan (EAP) provider FGI Canada, were there to work with eight companies whose employees were in the World Trade Center or the surrounding area. Tibbo says the residents, of a city not generally known for its warmth, amazed him.
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